Camborne Town Council are following all guidance and advice offered by the Government & Public Health England.

We will communicate any changes to our procedures if and when they occur.

We ask that if you have any concerns relating to Covid-19 that are not specific to the work of Camborne Town Council that you contact the Government or NHS helplines as applicable.

 

THE PASSMORE EDWARDS BUILDING

The Passmore Edwards Building is currently reopen between 9-5pm Monday-Friday and 9.30-12.30pm on Saturdays. Procedures are in place to safeguard visitors and staff members. Please note signage and prompts to help you keep safe whilst visiting the building. 

Please wear a mask when entering the building.

 

CHILDRENS PLAY AREAS

Children's pay areas are now reopen. 

New signage will be on display describing the new conditions of use. We ask that you take relevant precautions to stay safe whilst having fun at Camborne Recreation Ground, Beacon Recreation Ground and Treslothan Road, Troon.

Planning permission for the refurbished play area at Camborne Recreation Ground is being sought which is a 8 week process. Therefore we have decided to re-open what is left of the equipment there to allow play during the interlude.

All equipment is being inspected by ROSPA qualified members of staff across all sites before opening. Please be aware some items may remain cordoned off for safety reasons after play areas are reopened.

 

LIBRARY SERVICE

During COVID-19 Camborne Library has worked hard to provide it's service despite restrictions. Currently the service remains restrictive but the following opening hours apply:

Monday 9-5pm Click and Collect with additional 'browsing' in a dedicated space 10-12pm & 2-4pm

Wednesday 9-5pm Click and Collect with additional 'browsing' in a dedicated space 10-12pm & 2-4pm

Friday 9-5pm Click and Collect with additional 'browsing' in a dedicated space 10-12pm & 2-4pm

Saturday 9.30-12.30pm Click and Collect only

Camborne Library are also providing an online service on their social media platforms. 

Facebook HERE 

Twitter HERE

Instagram: @CamborneLibrary 

 

SUPPORT LINE

Camborne Library is offering a support line for anyone feeling lonely during this difficult time. Read more about this HERE

Call 01209 708995 anytime between 9am-5pm Monday-Friday.

 

TOWN COUNCIL

The Town Council is operating with reduced staffing and a reduced meeting schedule. We aim to provide an appropriate service despite these changes.

Meetings are now hosted online and are live streamed via our Facebook page HERE

Please email enquiries@camborne-tc.gov.uk or phone 01209 612406 if we can offer you assistance.

 

ALLOTMENTS

Enys Road Allotments & Pengegon Allotments are open to PLOT HOLDERS ONLY. The committees for each site are following the guidance from the National Allotment Society HERE

Enys Road have shut the onsite Tea Rooms, Shop and have limited access to plot holders only. Livestock housed onsite will be fed and watered on a special schedule managed by the committee. 

Pengegon Allotments have limited access to plot holders only and will not be taking on any new plot holders at this point.

Safety and hygiene is essential. No gatherings permitted. One person may access each plot at a time and consider it their daily exercise. Plot holders must not exchange produce.

 

GENERAL ADVICE

UK Government

BBC News

Public Health England

NHS

WHO (World Health Organization)

Cornwall Council

Data map

UK cases stats

 

ADVICE FOR DISABLED PEOPLE 

An easy read guide to Coronavirus can be found HERE 

A comprehensive guide to the latest government guidance, topic by topic, can be found HERE 

Information on symptoms, what the virus does, and what to do if you think you may have it, can be found HERE

Citizens Advice has also issued guidance for people needing help at this time. You can find it HERE

 

HOME DELIVERIES FOR PESCRIPTIONS 

To arrange home deliveries for prescriptions please use https://www.pharmacy2u.co.uk/ or speak to your local pharmacy.

 

VOLUNTEERING

Our friends at Volunteer Cornwall are co-ordinating a formal volunteer response to the COVID-19 crisis. We highly recommend all volunteering is conducted via an official registered charity or organisation that can offer you, as volunteer, the support and safeguards needed to conduct your work safely.

You can register your interest to volunteer by following the link below: 

https://www.volunteercornwall.org.uk/coronavirusvolunteer 

 

SUPPORT

Volunteer Cornwall are accepting referrals & requests for help for those in the community in need of support via their service. If you know of anyone (including yourself) who is self-isolating and in need of support for reasons, such as grocery shopping, medication collections, etc. please contact

requestforhelp@volunteercornwall.org.uk  

or call

Tel 01872 265300

 

MENTAL HEALTH SUPPORT/ADDICTION 

Rehab 4 Addiction serves as an online resource to those dealing with substance addiction.

https://www.rehab4addiction.co.uk/coronavirus/mental-health-coronavirus  

 

COUNCIL TAX RELIEF 

https://www.cornwall.gov.uk/advice-and-benefits/benefits/council-tax-support/exceptional-relief/ 

 

REGISTRATION OF BIRTHS, DEATHS AND MARRIAGES (Cornwall Council)

From Tuesday 31st March 2020, emergency legislation to register deaths by phone is being implemented. None of Cornwall’s Register Offices will be open except for existing appointments to register a death. No more face to face death registration appointments will be made.    

People will be able to make a request to register a death through an on-line form on the Cornwall Council website here or by phoning 0300 1234 181 (Monday to Friday 8:30am to 6:00pm). 

We will then contact the customer only once we have received all the necessary paperwork, which may be subject to understandable delays with the medical profession.

All other Register Office services are suspended until further notice.

Cornwall Council are contacting marriage/civil partnership couples who have booked with us to discuss their options, but we have over 3,000 bookings so there is a backlog. We are not taking any new bookings for marriages or Civil Partnerships until we have been able to reschedule our displaced bookings. Residents are advised to email us on ceremonies@cornwall.gov.uk but please make them aware there will be a delay in our response.

Birth registrations are suspended for the time being, although our child benefit department is accepting applications prior to registration, which would not normally be allowed.

The Council is aware that there is increasing concern about members of the community who are homeless or threatened with homelessness.  

 

HOMELESS PROVISION

If you are aware of any of your residents who are homeless or threatened with homelessness, please contact Cornwall Housing Limited on 0300 1234 161 and ask for the Prevention & Engagement team. You can also find useful information and advice on their website at www.cornwallhousing.org.uk  

If you are concerned about someone who is sleeping rough, you should report this through Streetlink by visiting www.streetlink.org.uk or by phoning them on 0300 500 0914. Streetlink will then inform our Outreach Team who can make contact with the person and offer them help and support to find accommodation. 

The Government has confirmed that hotels, B&Bs, hostels and holiday parks providing accommodation to support people who are homeless through arrangements with the local authority or other public bodies should remain open to facilitate these arrangements. 

If any residents are able to offer accommodation to support our Covid-19 response, please send the details to covid19@cornwall.gov.uk  

 

BEWARE- SCAMMERS 

Please be aware that not everyone out there is trustworthy and some people will take advantage of this unusual situation our society is facing.

Here are just some of the scams we are aware of, but please note that criminals come in all shapes and sizes and can contact you at the door, by phone, post or online:

  • Be aware of people offering miracle cures or vaccines for coronavirus – there is no specific treatment for coronavirus (COVID-19). Treatment aims to relieve the symptoms until you recover.
  • Home cleaning services
  • People impersonating healthcare workers, claiming to be offering ‘home-testing’ for coronavirus – this is a scam and these kits are not currently available to buy.
  • Emails saying that you can get a refund on taxes, utilities or similar are usually bogus and they are just after your personal and bank details.
  • There are lots of fake products available to buy online that say they can protect you or cure coronavirus. These will not help and are designed to take your money.
  • There are new mobile phone applications that claim to give you updates on the virus but instead, they lock your phone and demand a ransom.
  • Your bank or the police will never ask for your bank details over the phone.
  • People offering to do your shopping or collecting medication and asking for money upfront and then disappearing.

 

FINANCIAL ASSISTANCE CHARITABLE ORGANISATIONS: 

Camborne Town Council agreed to donate £3,000 Community Grant to CPR FoodBank at the Extra-Ordinary Full Council Meeting on Friday 20th March. This is to help the organisation continue to provide frontline support to the residents of Camborne Parish during this challenging time.

Councillors also agreed to create a specialist fund in response to these extraordinary times to ensure the Town Council can be as responsive and effective as possible during the crisis.

Please get in touch if you are a Charitable Organisation with a focus on supporting the residents of the Parish of Camborne during this crisis. We will promote any services you are providing and may be able to assist if you are in need of financial support to continue to provide frontline support.

 

Camborne Town Council Community Grant

Un-capped, easy apply process, must benefit the residents of Camborne Parish.

https://www.camborne-tc.gov.uk/grants

 

Cornwall Community Foundation

Up to £3,000, easy apply process, frontline support services only.

https://www.cornwallcommunityfoundation.com/grants/emergency-fund/

 

ADVICE & FINANCIAL ASSISTANCE BUSINESSES:

Whyfield accountants’ summary of business support available HERE

Cornwall Council

 

BID Camborne

Camborne Business Improvement District have pulled together advice for businesses that applies to businesses within and outside the district HERE

Cornwall & Isles of Scilly Growth and Skills Hub 

As recommended by the Leader of Cornwall Council 

 

HOUSEHOLD WASTE & RECYCLING 

Recycling and waste collections in the Cornwall continue as normal and members of the public should continue to use the kerbside service where possible. 

Please do not present articles that the kerbside collection service does not cater for e.g. electrical items, batteries, bulky materials etc. 

Try to postpone any DIY, clearances or garden projects until the lockdown period concludes, unless you can store your rubbish.

More information HERE 

 

CITIZENS ADVICE 

During the Covid19 lockdown, Citizens Advice is continuing to operate a full service as demand for accurate, independent advice skyrockets. The website received an all-time record of more than 2.2 million views in one week and advisers in Cornwall have dealt with hundreds of calls relating to Covid19 issues.

Although the service's offices and outreach operations are closed during the Covid19 restrictions, they are still continuing to offer our services to the public in Cornwall through the following ways:

  • Text ADVICE to 78866 or for debt issues, text DEBT to 78866 and they will call you back within 48 hours (excluding bank holidays and weekends).
  • Call 03444-111444 Mondays to Fridays between 10am and 4pm.

 

MACMILLAN CANCER ADVICE SERVICE

The office in The Cove at the Royal Cornwall Hospital is closed during the coronavirus outbreak but advisers are still working. Please email macmillan@citizensadvicecornwall.org.uk, or call 01872-672090. Callers will be asked to leave a message, and can expect a call back within 24 hours (excluding weekends).

 

BEREAVEMENT SUPPORT

A new support network has been set up in Cornwall to help those affected by loss and bereavement to find support during and after the coronavirus pandemic. 

Cornwall Bereavement Network is a collaborative initiative set-up by several partners from across Cornwall, including Cornwall Hospice Care, Penhaligon’s Friends, RCHT and Cornwall Council. The new network, which is comprised of counselling services, hospice care, funeral services, NHS and council services, support groups, faith groups, and professional support services, is to designed to easily help people find information and guidance following on from the death of a loved one. 

The network brings together around 85 organisations from across Cornwall and will provide a vital tool for people at a time when social distancing rules may mean that they are unable to visit their loved ones in hospital or draw on their usual sources of support following on from a bereavement. 

In addition to this, two telephone helplines have been set up to help residents to deal with bereavement during the coronavirus outbreak. The Royal Cornwall Hospital Trust is hosting a helpline to offer practical support immediately following a bereavement, and Cornwall Hospice Care is hosting a bereavement helpline to signpost to emotional support services.   

Cornwall Bereavement Network can provide support to you over the phone: 

·         To access practical information immediately following bereavement contact 01872 252713, 9am-4pm, Monday to Friday. 

·         For signposting to emotional support services contact 01726 829874 – lines open 10am-6pm, 7 days a week. 

 You can also get a range of local bereavement support online at www.cornwallbereavementnetwork.org  

 

SHIELDED RESIDENTS 

Cornwall Council are continuing vital work coordinating support for our clinically vulnerable, shielded residents. They have more information about this HERE 

Government Plans to Ease Shielding Guidance:

Cornwall Council and Volunteer Cornwall will continue to support shielded and other vulnerable residents if they need help with food shopping or collections, getting priority supermarket delivery slots, prescriptions, befriending and getting online for assistance.

More information on support in Cornwall will be announced next week. If anyone needs extra support in the meantime contact Cornwall Council on 0300 1233334 or email covid19@cornwall.gov.uk or contact Volunteer Cornwall on 01872 266988 or email requestforhelp@volunteercornwall.org.uk